Refund policy

At Sora Studios, we prioritize transparency and customer satisfaction in our policies. It's important to note that all returns must be initiated within 7 days from the delivery date. Additionally, each item must be returned in its original condition to qualify for processing. Please understand that we do not offer refunds; instead, once your return request is evaluated and approved, you will receive store credit. Please be aware that shipping costs for returning items are the responsibility of the customer. These policies ensure that we can continue to provide quality service and support to our valued customers. Should you have any questions or require further clarification, our customer service team is always available to assist you.